After you set up Watson Assistant, you can enable Virtual Assistant in the Hub Services console. If you are going to use the Workspace ONE pre-configured data skill to service Help tickets and order devices, you enable Workspace ONE mobile flows.

Prerequisites

Procedure

  1. Navigate to the Hub Services Virtual Assistant page and enable Chatbot.
  2. (Optional) Enable mobile flows.
  3. Enter the Watson Assistant URL, API key and ID settings.
  4. Click Save.