When Workspace ONE UEM and Workspace ONE Access are integrated, users from MDM-enrolled devices can sign in to the Intelligent Hub app to access their resources securely without entering multiple passwords.

You install and configure the Workspace ONE Access connector component and integrate your company's Active Directory. In the Workspace ONE UEM console, you set the source of authentication for Hub to Workspace ONE Access. See Syncing Users to Workspace ONE Access Directories

When you integrate Workspace ONE Access, additional Hub Services features can be configured.

  • People. When the People functionality is enabled and configured in the Workspace ONE Access console, users can view organization charts and search for and contact colleagues directly from their device. The People functionality must be enabled and configured in the Workspace ONE Access console before you enable access to People in Hub Services. See Enabling Access to Workspace ONE People Search.
  • Notifications through Workspace ONE mobile flows. The Notifications functionality is enabled by default and when Workspace ONE Access is integrated, you can enable the mobile flows integration with Hub Services to receive notifications from business apps that are configured in mobile flows.
  • Virtual Assistant. Hub Assistant is a digital chatbot that you can deploy to offer employee self-services tools.

In addition, the Hub Catalog can be expanded to include virtual apps such as VMware Horizon, VMware Horizon Cloud Services, and Citrix published apps, and other SaaS apps configured in the Workspace ONE catalog.

Note: When you are integrated with Workspace ONE Access, to use the notifications builder wizard to create custom notifications for your organization, the role configured in the AirWatch API certificate that is used for authentication between Workspace UEM and Workspace ONE Access must be Console Administrator. You can verify the administrator role in the Workspace UEM console Accounts > Administrators > List View page.