A single user might be entitled to a mix of open or managed access to native apps. The adaptive management approach allows for end users to use open access applications without requiring management. When users request a native app that requires management, adaptive management provides the additional security and control needed to manage that native app.

When applications are managed, users must enable Hub Services to install and use the managed applications. When you upload an application in the Workspace ONE UEM console, the access state displays as either open or managed based on configuration for that application. For example, if the Send App Configuration option is selected, an application is set to require management.

Applications that require management display a star icon when viewed in an unmanaged state in the catalog. Users must select to enable Workspace services through the adaptive management process to use the application. When users attempt to download an application that displays a star icon, they are prompted with a message that asks users to enroll. Users can click a privacy notice link to see the privacy impact for their personal information if they choose to continue with the adaptive management process. The privacy notice automatically pulls settings from the Workspace ONE UEM environment they are about to enroll into. After reviewing the privacy setting information, users can either proceed to enable MDM or back out and continue to use the Intelligent Hub app unmanaged on their device. When users device is under MDM, the star icon is removed from all the managed applications.