Before you can use Workspace ONE Intelligence features, you must turn on reports powered by Workspace ONE Intelligence (different from Workspace ONE UEM reporting). You must then install the Workspace ONE Intelligence Connector service (also known as the ETL installer).
Workspace ONE Intelligence requires Workspace ONE UEM console v1907 or later.
To install the Workspace ONE Intelligence Connector, the person installing needs permissions for the following roles for the console and directory services servers.
You must install the Workspace ONE Intelligence Connector service on its own server before you can use Workspace ONE Intelligence features.
|CPUs||2 (2 GHz Intel processor)|
|OS||Windows Server 2012 R2 or later|
|SQL-based database for Workspace ONE UEM||Microsoft SQL Server, Standard and Enterprise, 2016 SP1 or later|
|Outbound traffic from the Workspace ONE Intelligence Connector service||Port 443|
|Protocol for outbound traffic from the Workspace ONE Intelligence Connector service||HTTPS|
|Internal network access to the Workspace ONE UEM Database||The port used is based on your Workspace ONE UEM deployment.|
On the server for the Workspace ONE Intelligence Connector, configure trust for specific URL destinations so that the connector installer can call the endpoints for a list of all supported regions. Also, trust other URL destinations depending on your region.
If you use a proxy server and want to use it with the Workspace ONE Intelligence Connector, make sure your specific destinations are trusted. If you do not configure trust for the listed destinations, the installation can fail.