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For successfull communication in your on-premises Workspace ONE Intelligence deployment, either between your region's VMware cloud-based reports service and your on-premises Workspace ONE UEM database or between your proxy server used with the Workspace ONE Intelligence Connector, you must trust specific URLs.

Trust URLs by Region

Trust the applicable URL destinations because they represent cloud service regions and are needed for communication between the Workspace ONE UEM database and the cloud-based reports service.

Trust the api.sandbox.data.vmwservices.com, artifactrepo.data.vmwservices.com, and discovery.awmdm.com URLs for all regions. The installer calls these endpoints for a list of all supported regions.

Select your region to find the destinations to configure trust for your region.

All Regions

URL Destination Protocol Port
api.sandbox.data.vmwservices.com HTTPS 443
artifactrepo.data.vmwservices.com HTTPS 443
discovery.awmdm.com HTTPS 443

Canada

URL Destination Protocol Port
api.ca1.data.vmwservices.com HTTPS 443
auth.ca1.data.vmwservices.com HTTPS 443
ca1.data.vmwservices.com HTTPS 443
eventproxy.ca1.data.vmwservices.com HTTPS 443

Frankfurt

URL Destination Protocol Port
api.eu1.data.vmwservices.com HTTPS 443
auth.eu1.data.vmwservices.com HTTPS 443
eu1.data.vmwservices.com HTTPS 443
eventproxy.eu1.data.vmwservices.com HTTPS 443

Ireland

URL Destination Protocol Port
api.eu2.data.vmwservices.com HTTPS 443
auth.eu2.data.vmwservices.com HTTPS 443
eu2.data.vmwservices.com HTTPS 443
eventproxy.eu2.data.vmwservices.com HTTPS 443

Sydney

URL Destination Protocol Port
api.au1.data.vmwservices.com HTTPS 443
au1.data.vmwservices.com HTTPS 443
auth.au1.data.vmwservices.com HTTPS 443
eventproxy.au1.data.vmwservices.com HTTPS 443

Tokyo

URL Destination Protocol Port
ap1.data.vmwservices.com HTTPS 443
api.ap1.data.vmwservices.com HTTPS 443
auth.ap1.data.vmwservices.com HTTPS 443
eventproxy.ap1.data.vmwservices.com HTTPS 443

United Kingdom

URL Destination Protocol Port
api.uk1.data.vmwservices.com HTTPS 443
auth.uk1.data.vmwservices.com HTTPS 443
uk1.data.vmwservices.com HTTPS 443
eventproxy.uk1.data.vmwservices.com HTTPS 443

United States

UAT

URL Destination Protocol Port
auth.sandbox.data.vmwservices.com HTTPS 443
eventproxy.sandbox.data.vmwservices.com HTTPS 443
sandbox.data.vmwareservices.com HTTPS 443

Production

URL Destination Protocol Port
api.na1.data.vmwservices.com HTTPS 443
auth.na1.data.vmwservices.com HTTPS 443
eventproxy.na1.data.vmwservices.com HTTPS 443
na1.data.vmwservices.com HTTPS 443

Trust URLs for Proxy Server Use

If you configure to use a proxy with the Workspace ONE Intelligence Connector in an on-premises deployment, you must configure trust for specific URLs on the proxy server or the installation fails.

Where to Get Proxy Configurations in Workspace ONE UEM Console

If you already have a proxy configured in the Workspace ONE UEM console, you can enable to use the proxy when you install the Workspace ONE Intelligence Connector. Get the configurations from the Workspace ONE UEM console in Groups & Settings > All Settings > Installation > Proxy > Console Proxy Settings.

Trust URLs to Insatll the Workspace ONE Intelligence Connector with Proxy Settings

Destination Protocol Port
api.sandbox.data.vmwservices.com HTTPS 443
artifactrepo.data.vmwservices.com HTTPS 443
discovery.awmdm.com HTTPS 443