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To decide which Workspace ONE UEM actions to use in your Workspace ONE Intelligence automation workflows, review action descriptions.

Before you can use the profile and application automation actions, you must configure them in Workspace ONE UEM with the listed settings and configurations.

  • Configure a profile with an Assignment Type (Optional or Auto) in the profile's General payload.
  • You must configure and add an Assignment to an application.
  • You must deploy profiles and applications in Workspace ONE UEM to devices in a smart group. This deployment to smart groups is part of the assignment process for both applications and profiles.

If you do not assign and deploy applications and profiles before configuring the automation, there is no data for Workspace ONE Intelligence to pull and the system cannot run the applicable automation.

Descriptions of Workspace ONE UEM Actions

Action Description
Add Tag to Device Adds a tag to the selected device in the Workspace ONE UEM console. For instructions on how to get the tag ID number, see Find the ID Number of Tags.
Approve Patch Approves an individual Windows patch for installation. Enter the title or the knowledge base number of the patch. You can enter the Revision ID of the patch.
Change Device Organization Group Moves an enrolled device to another organization group. Consider the resource assignments the device loses and gains after it moves from its original group to the new group. For instructions on how to get the organization group ID number, see Find the ID Number for Organization Groups.
Change Ownership Type Updates the device ownership to Corporate-Dedicated, Corporate-Shared, or Employee Owned.
Clear Passcode Removes a passcode requirement off a device so that a user can authenticate without it. Anyone can use this device after you automate this action.
Data Roaming Enables or disables data roaming on iOS devices.
Install Internal Application Installs an internal application on a device that is uploaded and managed in Workspace ONE UEM. For instructions on how to get an application ID for internal and public applications, see Find the ID Number of Internal and Public Applications.
Install Profile Installs a Workspace ONE UEM profile to a device. For instructions on how to get the profile ID, see Find the ID Number of Profiles.
Install Public Application Installs a public application on a device that is uploaded and managed in Workspace ONE UEM. For instructions on how to get an application ID for internal and public applications, see Find the ID Number of Internal and Public Applications.
Install Purchased Application Installs a purchased application on a device that is uploaded and managed in Workspace ONE UEM. For instructions on how to get an application ID for purchased applications, see Find the ID Number of Purchased Applications.
Lock Device Forces a device to return to its lock screen.
Personal Hotspot Enables or disables personal hotspot settings on iOS devices.
Query Device Requests updated data from a device.
Remove Internal Application Removes an internal application on a device that is uploaded and managed in Workspace ONE UEM. For instructions on how to get an application ID for internal and public applications, see Find the ID Number of Internal and Public Applications.
Remove Profile Removes a Workspace ONE UEM profile off a device. For instructions on how to get the profile ID, see Find the ID Number of Profiles.
Remove Public Application Removes a public application on a device that is uploaded and managed in Workspace ONE UEM. For instructions on how to get an application ID for internal and public applications, see Find the ID Number of Internal and Public Applications.
Remove Purchased Application Removes a public application on a device that is uploaded and managed in Workspace ONE UEM. For instructions on how to get an application ID for purchased applications, see Find the ID Number of Purchased Applications.
Remove Tag from Device Removes a Tag from the selected device in the Workspace ONE UEM console. For instructions on how to get the tag ID number, see Find the ID Number of Tags.
Schedule OS Update Schedules an OS update and forces an iOS device that is supervised and that is on 10.3 or later (depending on configurations) to update to the latest OS version. DownloadOnly - Configure the action to download only the update to make it available for installation. InstallASAP - Installs the downloaded OS update. This action only works if the OS update is downloaded to the device.
Send Email Sends an email to a user with the SMTP server configured in the Workspace ONE UEM environment.
Send Push Notification Sends a push notification to a managed application, either the Workspace ONE Intelligent Hub or VMware Content Locker.
Send SMS Sends a notification to a device with the SMS gateway configured in the Workspace ONE UEM environment.
Stop AirPlay Stops an AirPlay session on iOS devices.
Sync Device Evaluates applications currently installed on a device and compares that state to the required applications configured in the Workspace ONE UEM console. The action prompts an installation command for any required applications that are missing from the device.
Voice Roaming Enables or disables the ability to use voice roaming settings on iOS devices.