Use the Apps dashboard to view, analyze, and interact with the data fed by the Workspace ONE Intelligence SDK integrated with your app to the Workspace ONE Intelligence for Consumer Apps console.

Find Consumer Apps

You can access a list of all your consumer apps with the Intelligence SDK Apps module on the Apps dashboard. You can also search for your apps by app name or package ID with the global search. For the global search to work, integrate the Workspace ONE Intelligence SDK with your app and add the Workspace ONE Intelligence for Consumer Apps-generated App ID.

Apps Dashboard

The Apps dashboard displays app data fed from the Workspace ONE Intelligence SDK. Use dashboard modules to manipulate data about user behaviors, app failures, exceptions, and user flows.

Modules represent changes using a number, a percentage, and a caret (or arrow).

Represented Changes

  • Number - The number value represents a delta over the selected time. In the DAU (Daily Active Users) module, the number 164 indicates that they system reported 164 active app users.
  • Percentage - The percentage compares the delta now to earlier, depending on the time selected. It is a positive or negative number that coincides with the caret. In the DAU module, a -39% indicates that your daily active app users decreased by 39%.
  • Caret - The caret represents a comparison of the delta now to earlier, depending on the selected time. It can point up or down depending on the status and it coincides with the percentage. In the DAU module, a downward pointing caret indicates that your daily active app users decreased.

Access the list view with the View All menu item in the Intelligence SDK Apps module. From the list view, you have several actions you can perform on single and multiple apps.

  • Copy Instructions - Copy the instructions for integrating the Workspace ONE Intelligence SDK with your consumer app.
  • Email Instructions - Have the system email the instructions for integrating the Workspace ONE Intelligence SDK.
  • Delete - Delete the app from Workspace ONE Intelligence for Consumer Apps. You can delete apps in bulk by selecting multiple apps. Important: You cannot reverse the deleting of apps currently.

My Dashboard and Custom Dashboards

Use My Dashboard to view and arrange the modules to fit the task or issue you are working on. You can also add custom dashboards from My Dashboard. With custom dashboards you can create and save a work area to perform a task, analyze a situation, or solve a problem over time. Use the Apteligent category to select metrics concerning your SDK-integrated apps.

  • App Loads
  • Custom Events
  • Network Errors
  • Application Events
  • User Flows
  • iOS Crashes
  • Android Crashes
  • Processed iOS Crashes
  • Processed Android Crashes

Processed iOS Crashes and Processed Android Crashes include only symbolicated crash reports. To process crashes successfully, you must upload symbol (.dSYM) files for iOS apps and ProGuard mapping.txt files for Android apps. Workspace ONE Intelligence for Consumer Apps requires these files to process crashes successfully, to symbolicate them, and group them.

Note: If you are not using ProGuard in your Android app, then skip this upload.

Apps Details View

Select a single app to find information displayed on various tabs.

App Details Tab Metrics
Overview Includes metrics for daily active users (DAU), monthly active users (MAU), and app loads.
User Flows Includes metrics for interactions in the app. Key interactions are logins, account registration, in-app purchases, and app load times, successes, cancellations, and failures.
Network Insights Includes metrics to monitor service and API metrics for apps on endpoints. See data concerning error rates, status and error codes, number of calls, and data bandwidth for network calls.
Errors Monitors crashes and gives visibility into error rate, stack trace, diagnostic details, users affected to prioritize fixes, troubleshooting help, and finding the root cause to resolve issues.
Settings Ability to upload symbols (.dSYM) files for iOS and mapping.txt files for Android. Download the Workspace ONE Intelligence SDK for iOS and Android platforms.
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