The Hub Services component of Workspace ONE is co-located with Workspace ONE Access. To enable Hub Services functionality within the Workspace ONE Intelligent Hub app, Hub Services must be activated.

Hub Services can operate with Workspace ONE UEM alone providing a subset of Hub Services features - Catalog for UEM apps, Notification, Self-Service Support, and Custom Tab.

The full workspace experience with a unified catalog, engagement features like people search, an enhanced notification with VMware Workspace ONE® mobile flows, virtual assistance, and a web browser interface can be enabled when Workspace ONE Access is integrated with Workspace ONE UEM for cloud tenant deployments.

Hub Services can operate with Workspace ONE Access on-premises deployments to provide the Hub Services features, Catalog, Notification, People, Self-Service Support, and Custom Tab capabilities. When Workspace ONE UEM is integrated with on-premises deployments, users can use the Workspace ONE Intelligent Hub app to access their workspace on devices.

Workspace ONE Intelligent Hub Feature Capabilities

Hub Feature Available with Workspace ONE UEM Available with Workspace ONE Access
Templates

Cloud deployments only

Yes Yes
App catalog Yes

For Workspace ONE UEM apps

Yes

Unified app catalog with SSO and conditional access

Customize Branding Yes Yes
Notifications

Basic corporate communication

Yes Yes
Notifications

Cloud deployments only

Integrate with Workspace ONE mobile flows to receive notifications from business apps that are configured in mobile flows.

Workspace ONE Access must be integrated with Workspace ONE UEM and the mobile flows service must be configured in your Workspace ONE UEM environment.

No Yes
Custom Tab Yes Yes
Employee Self-Service Support Yes Yes
People No Yes
Hub Virtual Assistant

Cloud deployments only

No Yes
Passport

Cloud deployments only

No Yes