The Hub Services component of Workspace ONE is co-located with Workspace ONE Access. To enable Hub Services functionality within the Workspace ONE Intelligent Hub app, Hub Services must be activated.

Hub Services can operate with Workspace ONE UEM alone providing a subset of Hub Services features - Catalog for UEM apps, Notification, Self-Service Support, and Custom Tab.

The full workspace experience with a unified catalog, engagement features like people search, enhanced notifications, and a web browser interface can be enabled when Workspace ONE Access is integrated with Workspace ONE UEM deployments.

Hub Services can operate with Workspace ONE Access on-premises deployments to provide the Hub Services features, Catalog, Notification, People, Self-Service Support, Custom Tab capabilities and Templates. When Workspace ONE UEM is integrated with on-premises deployments, users can use the Workspace ONE Intelligent Hub app to access their workspace on devices.

Workspace ONE Intelligent Hub Feature Capabilities

Hub Feature Available with Workspace ONE UEM Available with Workspace ONE Access
Templates Yes Yes
App catalog Yes

For Workspace ONE UEM apps


Unified app catalog with SSO and conditional access

Customize Branding Yes Yes

Basic corporate communication

Yes Yes

Workspace ONE Access must be integrated with Workspace ONE UEM.

No Yes
Custom Tab Yes Yes
Employee Self-Service Support Yes Yes
People No Yes