To use the Workspace ONE mobile flows service with Hub Services, you must configure a mobile flows out-of-the-box (OOTB) connector component for each business app that supports approval workflows. The connector fetches user-specific information from the business system. Out-of-the-box connectors are connector templates with pre-configured information that you can add directly to your mobile applications workflow.

The connectors retrieve user-specific information from the business systems and send responses back to their portal and to the Intelligent Hub app on their devices.

For the list of available notification connectors, see the mobile flows Out-of-the-box Connectors list

Prerequisites

Workspace ONE UEM console version 1905 or later to use the OOTB connectors. For more information about mobile flows, see the Workspace ONE mobile flows documentation.

The Hub Browser must be enabled. If the Hub Browser setting is not enabled, go to the Catalog > Hub Configuration > Customization page and enable Hub Browser. See Enable Workspace ONE Intelligent Hub Intelligent Hub Web Browser Experience.

Procedure

  1. In the Workspace ONE UEM console, navigate to Content > Mobile flows > Catalog.
  2. Click ADD on the OOTB connector that you want to configure.
  3. On the page that appears, enter the following information.
    Option Description
    Base URL Enter the public URL for the SaaS application/business system you are configuring.
    Authentication type Select the user authentication type. Depending on the authentication type selected, corresponding configurations might need to be defined.
  4. Click Save.
    The connector is added to the My Flows tab on the Mobile Flows page. Allow up to 15 minutes for the changes you make to the mobile flows connectors to appear in the Hub Services console.