The Workspace ONE Hub Services component is co-located with Workspace ONE Access and is dependent on Workspace ONE Access for shared services. When configured with Workspace ONE UEM, the Hub Services catalog for UEM apps, notifications from UEM, and a custom tab can be enabled for the Intelligent Hub app on devices.

When Workspace ONE Access is configured and is integrated with Workspace ONE UEM, People search, enhanced notifications through VMware mobile flows and the virtual assistant chatbot can be enabled in Hub Services.

The Intelligent Hub app facilitates MDM enrollment in the traditional MDM uses cases for Workspace ONE UEM deployments. You configure the MDM settings from the Workspace ONE UEM console Device & Users > <Devicetype> Intelligent Hub Settings page. See About MDM Enrollment in Workspace ONE Intelligent Hub.

The VMware Workspace ONE Intelligent Hub app is installed on iOS, Android, and macOS devices to enroll the device and manage user access to their apps. By default, the Intelligent Hub app runs in device management mode. When users initially launch the Intelligent Hub app, they enter their corporate credentials to self-activate their devices.