When you fully integrate Hub Services with Workspace ONE Access, in the Hub Services console, you can enable access to the People service to let users search for their colleagues and view user details and organizational hierarchy directly from the Workspace ONE Intelligent Hub app or the Hub portal.

To use the People service in the Workspace ONE Intelligent Hub app, you enable the People feature in the Hub Services console. In the Workspace ONE Access console, you configure the directory to use for People Search, and you map the Active Directory title, managerDN, and distinguishedName attributes to the Workspace ONE Access user attributes.

The organizational hierarchy and direct reports information in the People Search results is based on the managerDN attribute. To display user photos, you map the Active Directory attribute thumbnailPhoto to the imageURL attribute in the Workspace ONE Access directory. These attributes become the user profile information that displays in People search results.

Note: This feature is not available for a Workspace ONE Access tenant that has VMware Identity Services enabled. See the Unsupported Workspace ONE Features topic in the Configuring User Provisioning and Identity Federation with VMware Identity Services guide.

In the Hub Services console, you manage the information that is available in the user's profile displayed in the People tab. You can select which user attributes to include in the profile description, change the user attribute names to something more friendly, and arrange the order in which the attributes are displayed in the user profile page.

When you enable access to the People service, the People tab displays in the Workspace ONE Intelligent Hub app and the Hub portal along with the other tabs.

Users can search for people by first name, last name, and email address. Based on the attributes that are mapped to the directory, the following can be viewed.

  • User profile details
  • User profile picture
  • Organization hierarchy of the user

From the user profile page, users can immediately email, call, or text the user.

For configuration information from the Workspace ONE Access console, see Set Up People Search in Workspace ONE Access.

Enable People Service in Hub Services

When you enable the People service in the Hub Services console, users in your organization can search in the Workspace ONE Intelligent Hub app or Hub portal for their colleagues and view users’ details and organization charts.

Prerequisites

Note: This feature is not available for a Workspace ONE Access tenant that has VMware Identity Services enabled. See the Unsupported Workspace ONE Features topic in the Configuring User Provisioning and Identity Federation with VMware Identity Services guide.
  • Workspace ONE UEM services and Workspace ONE Access services integrated for single sign-on and identity management.
  • Workspace ONE Access configured as the authentication method in the Workspace ONE UEM console.
  • Active Directory integrated with Workspace ONE Access.
  • People Search configured in the Workspace ONE Access console.

Procedure

  1. Navigate to the Hub Services console Home page.
  2. Click People and toggle Enable People to green.
  3. If custom attributes are displayed on the page, select the attributes you want to display in the user profile.

    1. In the Available Attributes section, enable the attributes you want to use. They are added to the Enabled Attributes section.
    2. In the Enabled Attributes section, you can change the attribute name. In the Display Name column, enter the name to display in the user profile.
    3. You can also arrange the order that the custom attributes display in the user profile. In the Order column, select the order number from the drop-down menu.
    Custom attributes section in the In the Hub Services People page
  4. Click SAVE.

Results

The People tab is added to the Workspace ONE Intelligent Hub app, the Hub portal view in browsers, and desktop views. Users in your organization can search for their colleagues and view users' details and organization charts.

Note: If the People tab does not display after you enable the People feature, you can push the changes. Before you run this command to push the change, make sure that you are logged into the Hub portal. Open a new tab and enter this URL, substituting your domain name for myco.example.com. https://<myco.example.com>/catalog-portal/services/api/featureCustomizations?refreshCache=true.