You select the authentication mode and enable direct device enrollment for the Intelligent Hub app from the Workspace ONE UEM console Devices & Users > General > Enrollment > Authentication page.

The authentication mode is Workspace ONE UEM when you are using the Intelligent Hub app without integrating with Workspace ONE Access. Select Workspace ONE Access when the Hub Services is configured to use the integrated Workspace ONE Access service for authentication.


  1. In the Workspace ONE UEM console, select your Global > customer-level organization group and navigate to the Devices > Devices Settings > Devices & Users > General > Enrollment page.
  2. In the Authentication tab, Current Settings section, select Override.
  3. To integrate fully with Workspace ONE Access, in the Source of Authentication for Intelligent Hub, select Identity Manager.
  4. For direct device enrollment from the Intelligent Hub app on devices, enable Require Intelligent Hub Enrollment for iOS, Require Intelligent Hub Enrollment for macOS, and Require Intelligent Hub Enrollment for Android.
  5. Click Save.