To configure and manage your Workspace ONE Hub Services experience, you navigate between the different administration consoles.

  • Workspace ONE Hub Services
  • Workspace ONE Access
  • Workspace ONE UEM

You can quickly switch between consoles from the UEM console. In the UEM console, click the 3x3 icon in the right corner to switch between consoles.

Figure 1. Switching Between Different Consoles from the Workspace ONE UEM Console

You can also access the Hub Services console from the Workspace ONE Access console, Catalog > Hub Configuration tab or from the Workspace ONE UEM console, Groups & Settings > Configuration > Intelligent Hub link. On the page that displays next, you click LAUNCH to access the Hub Services console Home page.

For detailed information about configuring the services, see the appropriate documentation libraries. See Accessing Other Documents. The Using and Managing Hub Services guide is not meant to describe how to configure and manage Workspace ONE UEM and Workspace ONE Access.

Table 1. Major Intelligent Hub Tasks Performed from Each Administration Service
Workspace ONE UEM Workspace ONE Access Hub Services
  • Activate Hub Services to enable Hub Services features.
  • Set up device enrollment and management rules for devices that use single sign-on to the Workspace ONE Intelligent Hub app.
  • Create and manage UEM user accounts that access Hub Services features.

    This includes enabling the Local Basic User accounts for Workspace ONE.

  • Enable the Hub catalog.
  • Manage changes in the Identity & Access Management Workspace ONE UEM tab configured to create the trusted relationship with Workspace ONE UEM.
  • Configure authentication methods used for single sign-on.
  • Create conditional access policies to control access to resources.
  • Enable the compliance check feature to verify that managed devices adhere to Workspace ONE UEM compliance policies.
  • Map Identity Manager Domains to Organization Groups in Workspace ONE UEM.
Manage the Hub Services features.
  • Customize how apps displays in the Hub Catalog and enable the app rating feature. Review the rating reports.
  • Enable the Custom tab and configure the URL.
  • Enable People when UEM is integrated with Workspace ONE Access.
  • Manage Notifications.
  • Enable Virtual Assistance.
  • Manage Help and Support page content.
  • Manage the Hub system settings.
  • Customize branding.