You can configure email and phone number contact information in the Workspace ONE UEM console to be used for end-user support. This information displays in the Intelligent Hub app Support tab.

When you configure device enrollment settings in Workspace ONE UEM console, the Customization tab includes two fields Enrollment Support Email and Enrollment Support Phone that displays example text. Replace the example text with your information.


  1. In the Workspace ONE UEM console, select your Global > customer-level organization group and navigate to the Devices > Devices Settings > Devices & Users > General > Enrollment page.
  2. In the Customization tab, Current Settings section, select Override.
  3. In the Enrollment Support Email text box, enter the email address that users can use to contact your support team.
  4. In the Enrollment Support Phone text box, enter the phone number that users can call to contact your support team.
  5. Click Save.


This information displays in the Support tab.

Screenshot of the Support tab