The Workspace ONE Cloud Admin Hub, a web-based administrative platform that connects End-User Computing (EUC) services to manage and deliver the digital workspace, includes administrative features like opting in and out of using cookies, sharing your feedback, and configuring notifications.
Accessed through VMware Cloud services, Workspace ONE Cloud Admin Hub provides single sign-on (SSO) into your Workspace ONE suite of products and other EUC services.
The Workspace ONE Cloud Admin Hub console is branded as Workspace ONE, so launch your Workspace ONE service from VMware Cloud services to access the Workspace Cloud Admin Hub.
Workspace ONE collects data to observe and enhance the customer experience and for other purposes as per VMware’s Privacy Notices. Some of this data is collected using cookies and similar technology like Pendo.
A banner on the Workspace ONE homepage informs you about the cookie usage, which is to analyze and improve your services. Select the Cookie Usage button to learn more about the cookie usage policy and about ways to activate or deactivate Pendo Analytics and Guides.
Pendo is a third-party tool integrated with Workspace ONE that collects cookies to understand how Workspace ONE services are used by tracking how admins interact and use the services.
Workspace ONE activates Pendo Analytics and Guides tracking by default for all admins, but you can use the Pendo widget to opt-in or opt-out of tracking at any time. However, when you do change your configurations, the system applies your configurations across all your Workspace ONE services. For example, if you opt-out of usage and interaction, the system deactivates your tracking across all Workspace ONE services until you opt back in.
Note: The action to elect in or out is a user preference and does not apply to other admins in the organization.
If you made changes to your cookie usage preferences but you want to edit your configurations, use your profile to change your settings.
Your feedback helps the Workspace ONE Cloud Admin Hub team improve current functionality and develop future enhancements. To gather your valuable insights, the Workspace ONE Cloud Admin Hub periodically asks you for feedback using an automatic feedback widget. You can also share feedback with the team at any time using links within the console.
If you have no feedback at the time the widget displays, you can easily close the widget. If you do not want to be prompted for feedback periodically, you can opt-out using the gear icon in the widget. Select Configure Feedback Settings and enable Don’t ask my feedback.
Important: After you opt-out of the feedback prompts, you cannot opt back in.
If you do opt-out but would still like to share your valuable experiences and thoughts, you can share feedback with the Workspace ONE Cloud Admin Hub team anytime in three areas.
You might already receive notifications by email. You can also view and interact with notification messages within the console. Workspace Cloud Admin Hub displays notifications in a banner or from a bell icon both located at the top of the screen. Notifications have three severity levels, Informational, Warning, and Critical. To access your notifications, select the bell icon to open the Notifications panel.
Explore VMware Identity Services for End User Provisioning to Workspace ONE services.
You can use VMware Identity Services to set up user provisioning and identity federation with your cloud-based identity provider. VMware Identity Services enables centralized user management across Workspace ONE services, including Workspace ONE UEM and Workspace ONE Access.
To get started with VMware Identity Services, navigate to Accounts > End User Management in the console.
For more information, see VMware Identity Services Release Notes and Configuring User Provisioning and Identity Federation with VMware Identity Services.