Getting Started with Workspace ONE Cloud Admin Hub

Use this on-boarding guide to get familiar with the steps and resources that are available to you as you prepare to use your Workspace ONE Cloud Admin Hub services. Workspace ONE Cloud Admin Hub is a web-based administrative platform that connects end-user computing (EUC) services to manage and deliver the digital workspace.

Accessed through VMware Cloud services, Workspace ONE Cloud Admin Hub (titled Workspace ONE Cloud in its console) provides single sign-on (SSO) into EUC services and Workspace ONE Intelligence capabilities directly within the platform.

Share Your Feedback

Your feedback helps the Workspace ONE Cloud Admin Hub team improve current functionality and develop future enhancements. To gather your valuable insights, the Workspace ONE Cloud Admin Hub periodically asks you for feedback using an automatic feedback widget. You can also share feedback with the team at any time using links within the console.

If you have no feedback at the time the widget displays, you can easily close the widget. If you do not want to be prompted for feedback periodically, you can opt-out using the gear icon in the widget. Select Configure Feedback Settings and enable Don't ask my feedback.

Important: After you opt-out of the feedback prompts, you cannot opt back in.

If you do opt-out but would still like to share your valuable experiences and thoughts, you can share feedback with the Workspace ONE Cloud Admin Hub team anytime in three areas.

  • Select the Help icon (question mark in a circle) in the header of the UI and choose the Share Your Feedback link.
  • Select the Share Your Feedback link in the footer of the UI.
  • Select Getting Started in the top navigation and go to the Basics area to select the Share Your Feedback link. This feedback mechanism is specific to getting started tasks.

Notifications

You might already receive notifications by email. You can also view and interact with notification messages within the console. Workspace Cloud Admin Hub displays notifications in a banner or from a bell icon both located at the top of the screen. Notifications have three severity levels, Informational, Warning, and Critical. To access your notifications, select the bell icon to open the Notifications panel.

  • Notifications panel
    In the Notifications panel, you can interact with messages individually using the vertical menu bar to dismiss or to mark a notification as read. Some notifications have an option to take action or to access more information about the notification event. You can also use the Mark All As Read and the Dismiss All options to interact with your messages in bulk. If you dismiss a notification from the panel, but you need to view it again, select the View All menu option. This selection takes you to the Notification Center.
  • Notification Center
    • The View All menu option in the Notifications panel navigates you to the Notification Center where you can see a list of all your messages for the last 30 days. Interact with notifications from this list either in bulk or individually. The center offers the same interactions as the panel so you can dismiss messages or use links to take actions or get more information.
    • You can find options to sort and filter your notifications on this page, and find notifications reported in the banner.
    • The Notification Center displays the status for notifications as Active or Inactive. Sometimes a notification may become expired or revoked. The expiring or revoking of the notification changes the status from active to inactive, but you can still find inactive notifications in the Notification Center.
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