You configure vCloud Availability Tunnel with a vCenter Server Lookup service to allow for remote sites communication with the public port of the tunnel.


  1. In a Web browser, go to the vCloud Availability Tunnel by using one of the service management interfaces depending on your deployment type.

    Deployment type

    Management Endpoint

    Combined Appliance


    Cloud Tunnel Appliance


  2. Change the initial root user password.
    1. Enter the initial root user password set during the OVA deployment.
    2. Enter and confirm a new password.

      Create a secured password with a minimum of eight characters and containing at least one of each of the following characters:

      • Lowercase: a b c

      • Uppercase: A B C

      • Numeric: 1 2 3

      • Special: & # %

    3. Click Apply.

      The Getting Started tab opens.

  3. In the left pane, click Configuration and next to Lookup service address click Edit.

    The Lookup Service Details window opens.

  4. Enter a valid vCenter Server Lookup service address as https://Lookup-Service-IP-address:443/lookupservice/sdk and click Apply.
  5. Accept the SSL certificate of the vCenter Server Lookup service.
  6. Verify that the vCenter Server Lookup service connectivity is operational.
    1. In the left pane, click System Monitoring.
    2. Under Service status, verify that Lookup Service connectivity shows a green status.

What to do next

You can now enable the tunneling service communication with VMware vCloud Availability services.