You must deploy the vRealize AI Cloud cloud proxy before you can start using vRealize AI Cloud. The cloud proxy works as a one-way remote collector and uploads data from the data center to vRealize AI Cloud. After you deploy the cloud proxy, you must map your cloud accounts to complete the vRealize AI Cloud setup.

Prerequisites

  • Verify that you have an IP address, a DNS entry, and permissions to deploy OVF templates in vSphere.
  • Log in to vSphere and verify that you are connected to a vCenter Server system.
  • Verify that the outgoing HTTPS traffic is allowed for the cloud proxy. The cloud proxy communicates with the vRealize Operations Cloud gateway using HTTPS.

Procedure

  1. Do one of the following to access vRealize AI Cloud:
    1. Log in to vRealize Operations Cloud and in the left pane select Optimize Performance > vRealize AI Cloud. You must deploy a vRealize AI Cloud cloud proxy even if you have already deployed other cloud proxies in your vRealize Operations Cloud instance.
    2. On the VMware Cloud Services menu, select the organization that contains your vRealize AI Cloud service account and log in to the vRealize AI Cloud service.
      The Optimize performance using AI page is displayed.
  2. Click Set up your Environment Now in the Optimize performance using AI page.
  3. Click Deploy under Cloud Proxies.
    The Deploy vRealize AI Cloud Proxy page is displayed.
  4. In the Deploy vRealize AI Cloud Proxy page, save the OVA path. Optionally, click Download Cloud Proxy OVA to download and save the OVA file locally.
    • To copy the link for the vRealize AI Cloud appliance, click the Copy Path icon for the Cloud Proxy OVA.
    • To download and save the OVA file locally, click Download Cloud Proxy OVA.
  5. Navigate to your vSphere, select the name of your vCenter Server cluster, and select Deploy OVF Template from the Actions menu.
  6. Insert the ova link and then click Next.
    • If you have copied the cloud proxy ova link, paste it in the URL field.
    • If you have downloaded the OVA file, click the Local File option, browse, and select the downloaded OVA file.
  7. Follow the prompts to install the OVA on your vCenter Server.
  8. When prompted to enter the One Time Key (OTK) in the Customize template screen, return to the Deploy vRealize AI Cloud Proxy page, and click the Copy Key icon.
    The One Time Key expires 30 minutes after generation. To avoid using an expired key, click Regenerate Key before proceeding. The one time key is used by the cloud proxy to authenticate to vRealize Operations Cloud.
  9. Return to vSphere and paste the key in the One Time Key text box to install the vRealize AI Cloud appliance.
  10. (Optional) Set up a proxy server in the Customize template screen.
    1. Enter details in the Network Proxy IP Address and Network Proxy Password properties.
    2. To enable SSL, select the Use SSL connection to proxy check box.
    3. If you are using SSL, you can choose to verify the certificate of the proxy server. Public certificate authorities are used to verify the proxy server certificate. To enable this, select the Verify proxy's SSL cert check box in the Verify SSL cert property.
    4. If you have a custom certificate authority, paste the root certificate authority in the Custom CA property to verify the certificate of the proxy server. The root certificate authority is passed on to the cloud proxy. Do not include the following lines from the certificate authority: 
      "-----BEGIN CERTIFICATE-----" 
      "-----END CERTIFICATE-----"
  11. Click Finish.
    The deployment takes a few minutes to finish.
  12. Locate the cloud proxy you just installed, select the vRealize AI Cloud appliance, and click Power on.
    Note: You must power on the vRealize AI Cloud appliance within 30 minutes of registering it. After 30 minutes, the One Time Key expires, and you must delete the vRealize AI Cloud appliance and deploy another vRealize AI Cloud cloud proxy.
  13. Return to the Deploy vRealize AI Cloud Proxy page and click Done.
    The Manage Cloud Proxy page is displayed.
  14. In the Manage Cloud Proxy page, wait for the cloud proxy that you deployed to show up in the cloud proxies table. The entries in the table refresh automatically.
  15. Do one of the following:
    1. If you have logged in to vRealize AI Cloud from the VMware Cloud Services menu, click Add Account under Cloud Accounts. Enter the vCenter Server I.P. address and credentials to map the vCenter Server cloud account.
    2. If you have logged in to vRealize Operations Cloud, existing cloud accounts are displayed in the table and have a Map to Proxy link. Click the link to enter the credentials and to map the vCenter Server cloud account.
  16. Repeat step 15 for all the vCenter Server cloud accounts that you want to add.
  17. Click Done.