In the VMware vRealize Automation ITSM 8.2 or later application, duplicate resources are displayed for the same deployment.

Problem

After you have upgraded to VMware vRealize Automation ITSM 8.2 or later, the ITSM application displays the duplicate resources for the same deployment.

Solution

  1. Delete the resources.

  2. Run the import jobs for the deployment and resources. See Configure and Run Import Jobs.