In the VMware vRealize Automation for ServiceNow ITSM application, larger tool tip messages are getting truncated.

Problem

Not able to see the full text of tool tip messages.

Cause

By default, in the ServiceNow the tool tip length is limit to 40 characters. If the length is greater than desired length, the tool tip message will be truncated.

Solution

The ServiceNow system administrator must increase the tool tip character length from the dictionary record.