Large hover message or field names are getting truncated.

Problem

Not able to see full value of translated text and Question text.

Cause

By default field length of the translated_text and question_text is 250 and 255 respectively. If the length is greater than desired length, the field length will be truncated.

Solution

The ServiceNow system administrator must increase the field length for translated_text and question_choice. You must import the catalog items again after updating the length.