If the router or switch that you want to add is not supported in vRealize Network Insight, you can add that unsupported router or switch as a Generic Routers or Switches by uploading a device configuration file. vRealize Network Insight uses the information in the device configuration file to provide insight for the router or switch. After you upload a device configuration file in vRealize Network Insight, you cannot modify the information of the uploaded device configuration file.


Create a device configuration file in .zip format using the SDK provided by the vRealize Network Insight. A device configuration file contains information about entities like Router Interfaces, Routes, Switch Ports, VRFs, Switch Device Information, and so on. To create a device configuration file, see https://github.com/vmware/network-insight-sdk-generic-datasources.


  1. On the Settings page, click Accounts and Data Sources.
  2. Click Add Source.
  3. Under Routers & Switches, click Generic Routers & Switches .
  4. On the Add a New Generic Router/Switch page, modify the required information.
    Option Action
    Collector VM Select a Collector VM from the drop-down menu.
    Device Configuration File Select and upload the configuration file (.zip) created using the SDK.
    IP Address/FQDN Enter the IP address or the FQDN details.
  5. Click Validate.
  6. In the Nickname text box, enter a nickname for the switch or router you want to add.
  7. (Optional) In the Notes text box, you can add a note if necessary.
  8. Click Submit.