You can edit problems and set notifications for the preferred system events.

Procedure

  1. Click the edit icon on the Action column for the problem you want to edit.
  2. Change the severity.
  3. Add or remove event tags if required.
  4. Select Include/Exclude entities if you want the alert to be enabled or deactivated for selected entities.
    • To create inclusion rules:
      1. Select Include/Exclude entities check box.
      2. Click INCLUDE.
      3. Specify the entities which you want to include from the drop-down menu.

        You can specify multiple entities in the inclusion rule by adding multiple conditions by clicking ADD CONDITION button.

    • To create exclusion rules:
      1. Select Include/Exclude entities check box.
      2. Click EXCLUDE.
      3. Specify the entities which you want to exclude from the drop-down menu.
    Note:
    • You can create multiple rules in both inclusion and exclusion lists by clicking ADD CONDITION button.
    • You can also specify Custom search by writing your own query to include or exclude entities.
  5. Select Send Notifications check box to configure when the notifications have to be sent. Depending upon your configuration, do the following:
    Option Action
    If you do not have an email server configured Click Configure Mail Server. To know how to configure a mail server, see Configuring mail server.
    If you do not have an SNMP trap configured Click Configure SNMP Trap. To know how to configure an SNMP trap, see Configure SNMP Trap Destination.
    If you have already configured an email server Specify the frequency at which you want to receive the emails from the Email frequency drop-down menu and the email address in Send notification emails to text box.
    If you have already configured an SNMP trap configured Select one or more SNMP trap destinations from Send SNMP Trap to drop-down menu. You can select up to four SNMP trap destinations.
  6. Click SUBMIT.