You can create a support bundle that collects diagnostic information such as product-specific logs, configuration files of your setup. When you raise a support request, VMware Technical Support uses this information to troubleshoot your setup issues.
Procedure
Results
A new support bundle is created displaying date and time. To initiate the download of support bundle, click the Download link next to the respective VM.
Note:
- The support bundle creation on a medium sized system can take in excess of fifteen minutes.
- Only two support bundles can be present at one given time. So, while creating a new one, if there are already two support bundles present, the older one is deleted.