The table lists errors you might encounter when using the Network Map with the cause and resolution steps.

Error Text Cause Resolution
The network map and intent verification are unavailable due to insufficient vRNI platform resources. Please work with vRNI support to increase resource allocation. Too many devices to handle with the current platform capacity. You must add more cluster or increase brick size. You must contact VMware support.
No data to show. No supported data source added. You must add supported data sources and wait for 30 minutes.
No data to show. Supported data source is present but deactivated. You must enable collection from supported data sources.
Path search and intent verification may not be available in network map.
  • Device count exceeded.
Number of devices exceeded the specified limit. You must scale up or reconfigure your deployment setup.
Path search and intent verification may be incorrect for some devices. Number of rules at one or more devices exceeded the specified limit. You must contact VMware support.
Path search and intent verification may not be available in network map.
  • Device count exceeded.
  • Network rule count exceeded.
Number of devices and network rules exceeded the specified limits. You must scale up or reconfigure your deployment setup.
Virtual devices are not shown in the network map due to exceeded entity count bound. Number of entities exceeded the specified limit. You must contact VMware support.
Encountered an Error Can be due to various reasons. You must contact VMware support.