You can add a generic router or switch to vRealize Network Insight Cloud by uploading its device configuration file. vRealize Network Insight Cloud uses the information in the device configuration file to provide insight for the router or switch and show the router or switch in the VM-VM path.


  • You must verify the following information:

    • The data source and its version is supported in vRealize Network Insight Cloud. For more information, see Supported Products and Versions.
    • The data source follows VMware Ports and Protocols supported in vRealize Network Insight Cloud. For more information, see VMware Ports and Protocols.
  • You must create the device configuration file in .zip format using the SDK provided by the vRealize Network Insight Cloud. To create a device configuration file, see

    The device configuration file contains information about entities, such as Router Interfaces, Routes, Switch Ports, VRFs, Switch Device Information, and so on.

    Note: You must upload a new configuration file whenever there is a configuration change. vRealize Network Insight Cloud does not automatically collect data from the generic router or switches.


  1. Go to Settings > Accounts and Data Sources.
  2. Click Add Source.
  3. Under Routers & Switches, click Generic Routers & Switches.
  4. On the Add a New Generic Router/Switch page, modify the required information.
    Option Action
    Collector VM Select a Collector VM from the drop-down menu.
    Device Configuration File Select and upload the configuration file (.zip) created using the SDK.
    Note: After you upload a device configuration file in vRealize Network Insight Cloud, you cannot modify the information of the uploaded device configuration file.
    IP Address/FQDN Enter the IP address or the FQDN details.
  5. Click Validate.
  6. (Optional) In the Nickname text box, enter a nickname.
  7. (Optional) In the Notes text box, add a note if necessary.
  8. Click Submit.