How vRealize Operations Cloud Logs Work

For troubleshooting in the product UI, the product provides an expandable tree of vRealize Operations Cloud log files that you can browse and load for review. You can also edit the log file folders, limit the retained log size, and set logging levels.

vRealize Operations Cloud logs are categorized by cluster node, and log type. All logs are in the UTC formatted date and time. The logging format is as follows:
Date/Time+0000, LEVEL, [THREAD/IP Address], [Specific Fields], CLASS - MESSAGE

If you have configured a timezone for the VM, the system logs will be in that timezone. The logs will remain in UTC.

Where You Find vRealize Operations Cloud Logs

In the menu, click Administration, and in the left pane click Support > Logs.

Log Viewer Options

Use the toolbar options to control the tree of items and the viewer.

  1. Click Node and select any component that is listed under the node.
  2. Click the gear icon, enter the logging levels and log size.
  3. Click OK.
Note: Not all components have relevant syslog information. Therefore, not all nodes have the configuration option enabled.
Figure 1. Logs
Figure 2. Log Options
Table 1. Log Viewer Toolbar Options
Option Description
Group By Organizes the tree by cluster node or log type.
Collapse All Closes the view of the tree to show only the high-level folders.
Edit Properties For the selected folder, you can limit the log size and set logging levels.
Delete Selected File Deletes the log file.
Starting Line Indicates the starting line of the file .

0 is for the first line. -1 or no value indicates that the file has to be displayed from the end.

Number of Lines Specifies the number of lines to be displayed in the search result.

For example:

If you want to see the first 10 occurrences of a particular chunk of text, enter the number of lines as 10 and the starting line as 0.

Min Log Level If you specify the minimum log level, the logs for that particular log level and higher are shown.

For example:

If you select warning, the logs having the same log level (warning) and higher are shown .

Text to Find Enter the specific text that you want to search in the logs. Add the following filters for search, if required:
  • Case Sensitive
  • Regular Expression

You can perform the search at various levels:

  • On a single file: Use this option if you want to search a single log file .
  • On all the log files of an entity: Use this option if you want to search all the log files of an entity such as a log type or folder.
  • On all the log files of a node: Use this option if you want to search all the log files that are grouped under a node.

The last modified time for any file is found by placing the pointer on the file in the tree.

Set Timerange If you specify a time range, the logs for that particular time range are shown in the search results.
Word Wrap If you select this option, the part of the line that does not fit on the screen is moved to the next line. If you do not select this option, a scroll bar is provided to see the complete line.