Known troubleshooting information can help you to diagnose and correct problems with the vRealize Operations Management Pack for Flowgate.

You can view log files to understand the problerms.

Review the log files for your vRealize Operations Management Pack for Flowgate instance for error messages as a starting point for troubleshooting problerms.

  • Review the collector.log file at %ALIVE_BASE%/user/log/for information about the Management Pack test, describe, and discover operations.

  • Review the Flowgate_adapter_instance_id.log file at %ALIVE_BASE%/user/log/adapters/Flowgate/ on the analytics virtual machine for information about collect and configure operations.