External vRealize Orchestrator object does not appear under vRealize Orchestrator object list

An external vRealize Orchestrator object that is configured in the vRealize Orchestrator group is not displayed under the vRealize Orchestrator object list.

Problem

Even after installing an End Point Operations agent on an external vRealize Orchestrator, the external vRealize Orchestrator object configured in the vRealize Orchestrator group does not appear under the object list.

Cause

When an external vRealize Orchestrator FQDN is not specified in the vRealize Automation Server object, then the object is not listed in the vRealize Orchestrator group.

Solution

1. From the Inventory Explorer, select the vRealize Automation Server object.
2. Click the Edit icon to edit the object.
3. Click Advanced Settings and enter the FQDN of an external vRealize Orchestrator in the vro.external.fqdn text box.
4. Click OK.

Solution

After 30 minutes, the vRealize Orchestrator object appears in the vRealize Orchestrator group.