If problems occur after you install and configure vRealize Operations for Horizon, you can collect log files and send the files to VMware for technical support. Create a vRealize Operations Manager Support BundleIf the Horizon adapter does not operate as expected, you can gather log and configuration files in a support bundle and send the support bundle to VMware for analysis. Download vRealize Operations for Horizon Broker Agent Log FilesIf the vRealize Operations for Horizon broker agent does not operate as expected, you can download the broker agent log files and send the log files to VMware for support. Download vRealize Operations for Horizon Desktop Agent Log FilesIf the vRealize Operations for Horizon desktop agent is not operating as expected, you can download the desktop agent log files from the remote desktop and send the log files to VMware for support. View the Collection State and Status of a Horizon Adapter ObjectYou can view collection state and status information for a adapter object in the vRealize Operations Manager user interface. This information can help you diagnose and troubleshoot adapter problems. Horizon Collector and Horizon Adapter Log FilesYou can view collector and Horizon adapter log files in the vRealize Operations Manager user interface. Log files are organized in log type folders. Modify the Logging Level for Horizon Adapter Log FilesYou can modify the logging level for the collector node that contains the log files for a Horizon adapter instance.