You can follow troubleshooting procedures to view log files and resolve some problems that might occur after you install and configure vRealize Operations for Horizon. Oracle Event DatabasesYou might encounter an error when connecting the vRealize Operations for Horizon broker agent to an Oracle event database. Logon Duration MissingThe logon duration for some sessions might be unavailable in vRealize Operations for Horizon. This problem occurs when the time on different components is not synchronized. Legacy Agent ConnectivityEarlier versions of broker and desktop agents are unable to communicate with the Horizon Adapter. Viewing Agent Log FilesYou can access vRealize Operations for Horizon broker and desktop agent log files for troubleshooting. Viewing Horizon Adapter Log FilesYou can access Horizon Adapter log files in vRealize Operations Manager to use for troubleshooting. Modify the Logging Level for the Horizon AdapterYou can modify the level of logs recorded on the collector node that contains a Horizon Adapter instance. Create a Support BundleIf the Horizon Adapter does not operate as expected, you can create a vRealize Operations Manager support bundle that includes log and configuration files for analysis.