You can upgrade vRealize Operations for Horizon Broker Agent 6.2, 6.2.1, 6.3, or 6.4 to vRealize Operations for Horizon Broker Agent 6.5 on one Connection Server host in each pod in your Horizon environment.

Prerequisites

Install the vRealize Operations for Horizon solution, add your license key, and create an instance of the vRealize Operations for Horizon adapter.

Verify that you downloaded the Broker Agent installation file.

Procedure

  1. Log in to the Connection Server host where you plan to upgrade the Broker Agent using a domain account that is part of the local administrators group.
  2. Copy the VMware-v4vbrokeragent-x86_64-6.5-buildnumber.exe file to a temporary folder on the Connection Server.
  3. In the temporary folder, run the EXE file to start the Broker Agent setup wizard.
  4. Accept the EULA and click Next.
  5. (Optional) Select the Launch the VMware vRealize Operations for Horizon Broker Agent configuration utility check box. The Broker Agent Configuration utility opens immediately after the Broker Agent is installed.
  6. Click Install to begin the upgrade.
  7. When the installation finishes, click Finish to exit the Broker Agent setup wizard.

    During this process, the earlier version of Broker Agent service is stopped, configuration is preserved, Broker Agent is uninstalled, and the new version of Broker Agent is installed.

  8. When the configuration utility opens, enter the vRealize Operations Manager IP address and the pairing credentials and pair them on the first screen of the wizard. Subsequent screens have data such as vRealize Operations for Horizon Credentials and Events DB Configuration populated from the previous installation.
  9. Restart the Broker Agent service on the Configure The Broker Agent Service screen. Click Next, and click Finish on the last screen of the wizard.

    Note:

    During the Broker Agent upgrade process, the vRealize Operations for Horizon Broker Agent 6.2 or earlier service is stopped, configuration is preserved, Broker agent is uninstalled, and the new version of Broker Agent is installed. When the configuration utility opens, enter the vRealize Operations IP and the pairing credentials on the first screen of the wizard. During upgrade, the Broker Agent service is not started automatically. Start the Broker Agent service on the Configure The Broker Agent Service screen of the wizard. The Subsequent page contains the data populated from the previous installation and details such as Horizon Credentials and Events database configurations .