You can access vRealize Operations for Horizon broker and desktop agent log files for troubleshooting.

  • Broker agent log files are located in C:\ProgramData\VMware\vRealize Operations for Horizon\Broker Agent\logs on the Horizon Connection Server host where the agent is installed.
  • Desktop agent log files are located in C:\ProgramData\VMware\vRealize Operations for Horizon\Desktop Agent\logs on the remote desktop being used.

You can also create a Data Collection Tool (DCT) bundle that contains log files from one or more remote desktops. For more information, see Create a Data Collection Tool Bundle for Horizon Agent in the Horizon 7 Administration document.