If the Horizon Adapter does not operate as expected, you can create a vRealize Operations Manager support bundle that includes log and configuration files for analysis.


  1. Log in to the vRealize Operations Manager user interface as an administrator.
  2. In the menu, click the Administration tab and in the left pane select Support > Support Bundles.
  3. Click the Create Support Bundle icon.
  4. Select the type of support bundle and the nodes to include and click OK.
  5. After the status of the support bundle changes to Succeeded, select the support bundle and click the Download Support Bundle icon.
  6. (Optional) View the files in the support bundle or send the support bundle to VMware for support.