If the vRealize Operations for Published Applications broker agent does not operate as expected, you can download the broker agent log files.

Prerequisites

Verify that you have administrator privileges.

Procedure

  1. Log in to the machine where the broker agent is installed.
  2. Navigate to C:\programdata\VMware\vRealize Operations for Published Apps\Broker Agent\logs on broker agent machine.

    The logs directory contains the broker agent log files.

  3. Use an archive program to create a ZIP file that contains the log files in the logs directory.
  4. Send the ZIP file to VMware for support.