You can get support after logging in to the VMware vRealize Operations on AWS GovCloud (US) console and opening the Support panel. The Support panel is available on every screen.

Procedure

  1. To get support:
    1. Make sure you are logged in to the VMware vRealize Operations on AWS GovCloud (US) console.
    2. Click the ? (Question icon) on the top right of the console.
    3. Use the Support panel to:
      • Search for answers through product documentation, communities, and knowledge-base articles.
      • View page level help.
      • View help content specific to the current screen on docs.vmware.com.
      • Contact VMware support engineers or customer support representatives.
      • Create and manage support requests.
      • Ask questions in VMware communities.
      A screenshot showing how to use the Support Panel in vRealize Operations Cloud.
  2. See How Do I Get Support for more information about using VMware Cloud Services in-product support.