You can use vRealize Suite Lifecycle Manager to upgrade vRealize Suite product installations.

After upgrade, some requests might prevent the upgraded services to start. The vRealize Suite Lifecycle Manager UI displays a maintenance mode message. If this occurs, restart the xenon server. If the issue still persists, delete the error request and restart xenon.

To upgrade to vRealize Automation 8.x, see Upgrade vRealize Automation 8.x by using vRealize Suite Lifecycle Manager.

Prerequisites

Verify that the vRealize Suite product to upgrade is part of a vRealize Suite Lifecycle Manager private cloud environment, and take a snapshot of the product that you can revert to in the event that something goes wrong with the upgrade. See Create and manage a product snapshot.

If you are upgrading vRealize Automation 7.x, ensure that the following additional prerequisites are met:

  • The vRealize Automation management agent and all IaaS Microsoft Windows nodes are running.
  • The second member in the vRealize Automation load balancer is disabled.
If you are upgrading vRealize Automation 8.x, ensure that the following additional prerequisites are met:
  • vRealize Suite Lifecycle Manager should be upgraded to the latest version.
  • The vRealize Automation services should be running.

Procedure

  1. On the Lifecycle Operations page, click Manage Environments.
  2. Click VIEW DETAILS for the environment the product to upgrade is part of.
  3. Click the ellipses (...) icon next to the name of the product to upgrade and select Upgrade from the drop-down menu.
  4. Choose a product version to upgrade to.
  5. If you are upgrading vRealize Automation or vRealize Business for Cloud, choose whether to upgrade from the Default repository, the vRealize Suite Lifecycle Manager Repository, or a manually-entered Repository URL.
  6. If you are upgrading vRealize Log Insight or vRealize Operations Manager, choose whether to upgrade from the vRealize Suite Lifecycle Manager Repository, or a manually-entered Repository URL, and then select the Product Version.
  7. Click Next.
  8. Select a Snapshot option.
    • Take product snapshot

      If the Take product snapshot option is set to true, and the snapshot is taken prior to an upgrade which can be rolled back to its initial state during an upgrade failure, the snapshot is taken with the prefix LCM_AUTOGENERATED.

    • Retain product snapshot taken

      If the Retain product snapshot taken option is set to true, it is retained and can be reverted back to the previous version after a successful upgrade.

    Note:
    • When you select a snapshot, it powers off the product VMs prior to taking the snapshot. This involves a period of downtime.
    • If your upgrade fails, you can roll back by using the Revert Snapshot option. This is only applicable for a failed upgrade or a scale out request. If you have chosen to take snapshot as an option and your upgrade fails, the Snapshot Rollback action runs a new request to roll back to the initial state. Select the ellipsis (...) in the Requests page to access the Snapshot Rollback action.
  9. Click RUN PRECHECK. After a successful pre-check, you can view the upgrade summary and click Upgrade.

    If you have upgraded a vRealize Suite product outside of vRealize Suite Lifecycle Manager, then vRealize Suite Lifecycle Manager will not reflect the latest product version or the latest data of the upgraded product. At such instances you must delete the vRealize Suite product (the product that is already upgraded to the newer version outside of vRealize Suite Lifecycle Manager) from vRealize Suite Lifecycle Manager only, and then re-import the same product so that vRealize Suite Lifecycle Manager can fetch the latest state and newer version of the product.

What to do next

You can view the progress of the upgrade on the Requests tab.