This product participates in VMware's Customer Experience Improvement Program (CEIP) and the Pendo Customer Experience Program (Pendo CEIP).

You can separately join or leave the VMware original Customer Experience Improvement Program (CEIP) and also the Pendo Customer Experience Program (Pendo CEIP) in vRealize Automation. Each program collects somewhat different types of customer interaction data, as described below.
  • Customer Experience Improvement Program (CEIP)

    The CEIP provides VMware with information that enables designers and engineers to improve products and services, fix problems, and advise you on how best to deploy and use VMware products and services. It collects usage and runtime data to help gauge system stability and the consumption levels of different features. This information also helps VMware designers and engineers determine what to build next based on which use-cases and features are being used or not used.

  • Pendo CEIP

    Pendo is an integrated third-party tool that collects user activities and provides analytics to vRealize Automation product development. The Pendo CEIP collects workflow data based on your interaction with the user interface. This information helps VMware designers and engineers develop data-driven improvements to the usability of products and services. vRealize Suite Lifecycle Manager provides Pendo configuration for vRealize Automation.

Details regarding the data collected through the VMware CEIP, and the purposes for which that data is used by VMware, are described at Details regarding the Pendo CEIP for vRealize services are described on the Cookie Usage page in vRealize Automation.

To join or leave the Customer Experience Improvement Program (CEIP), see Configure Environment Settings for a New Private Cloud.