Alerts (SCOM)

The Management Pack for SCOM alerts are based on the State metric. This metric corresponds to the monitoring state in MS SCOM, and reflects the object’s overall state on the SCOM server. An alert is generated when one of the main objects monitored has a Warning or Error state. See: Mapping SCOM Events to vROps below.

Alerts List

Name	Symptom
Computer State not healthy in SCOM	State Warning in SCOM State Error in SCOM
Hyper-V Virtual Machine State not healthy in SCOM	State Warning in SCOM State Error in SCOM
Hyper-V Server Role State not healthy in SCOM	State Warning in SCOM State Error in SCOM
SQL Server DB Engine State not healthy in SCOM	State Warning in SCOM State Error in SCOM
SQL Server Agent State not healthy in SCOM	State Warning in SCOM State Error in SCOM
SQL Server Analysis Services State not healthy in SCOM	State Warning in SCOM State Error in SCOM
SQL Server Database State not healthy in SCOM	State Warning in SCOM State Error in SCOM
SQL Server Reporting Services State not healthy in SCOM	State Warning in SCOM State Error in SCOM
SQL Server DB Engine Services States not healthy in SCOM	State Warning in SCOM State Error in SCOM
SQL Server DB Engine Databases States not healthy in SCOM	State Warning in SCOM State Error in SCOM
Microsoft Exchange Client Access Role State not healthy in SCOM	State Warning in SCOM State Error in SCOM
Microsoft Exchange Common Role State not healthy in SCOM	State Warning in SCOM State Error in SCOM
Microsoft Exchange Hub Transport Role State not healthy in SCOM	State Warning in SCOM State Error in SCOM
Microsoft Exchange Mailbox Role State not healthy in SCOM	State Warning in SCOM State Error in SCOM
Microsoft Exchange Mailbox Database Availability Group State not healthy in SCOM	State Warning in SCOM State Error in SCOM
Hyper-V Cluster State not healthy in SCOM	State Warning in SCOM State Error in SCOM
SQL Server Cluster State not healthy in SCOM	State Warning in SCOM State Error in SCOM

Mapping SCOM Events to vROps

The Management Pack for SCOM sends queries to the database or data warehouse and retrieves events and alerts.

Note: Events are supported for a SCOM data warehouse only. Alerts are available for both a SCOM database and a SCOM data warehouse.

vRealize Operations Manager creates alarms and alerts based on events and alerts from the SCOM environment. Alerts remain active until you either cancel them in vROps, or close them in SCOM.

SCOM Events Mapping

All SCOM events are mapped to notification events in vROps as shown in the following table:

SCOM Event Level	vROps Event Level
information	info
undefined	none
warning	warning
critical	critical
error audit	critical

SCOM Alerts Mapping

All SCOM alerts are mapped to notification events in vROps as shown in the following table:

SCOM Alert Severity	vROps Event Level
information	info
warning	warning
critical	critical