When upgrading to a newer version of the Management Pack, we recommend the following tasks:

  • Delete existing SAP dashboards
  • Adjust SSL Configuration setting (HTTP users)

Delete existing SAP dashboards

If you do not remove the dashboards from a previous version of the Management Pack before installing the new version, you will see duplicate SAP dashboards in the Dashboard List drop-down menu after upgrading.

To remove existing Management Pack dashboards:

  1. Navigate to Content > Dashboards .
  2. Multi-select all SAP dashboards.
  3. Click Delete Dashboard .
  4. Click Yes when the confirmation dialog box appears to delete the selected dashboards.

delete_dashboards

Adjust SSL Configuration setting (HTTP users)

Caution: IMPORTANT: An upgrade from the previous release of this Management Pack will cause any adapter instances previously using HTTP to fail.

Background: In the previous release, the user could specify HTTP (default) or HTTPS using the Protocol configuration setting.

Change for this release: The Protocol setting was replaced with the SSL Configuration setting (possible values = Verify (default), No Verify, or No SSL). Because of this change, any existing adapter instance previously set to HTTP will fail when upgrading.

Required action: After upgrading, you must manually specify No SSL as the value for the SSL Configuration setting in the Manage Solution window.

What to do next

Installing the Management Pack (SAP)

Configuring the Management Pack (SAP)