The Management Pack for ServiceNow creates views that allow the user to view statistics of metrics for ServiceNow resources. The views help give a broad picture of the entire system, as opposed to a more in depth view.
The following views are available in the Management Pack:
|Alerts that are currently active||List||Show alerts for the selected object and its descendants that are currently active|
|Environment Top Critical Alerts Summary||List|
|Symptoms||List||This view provides a list of active symptoms for the selected object. It is useful for a dashboard that is focused on diagnosing problems that do not have an alert.|
|Datastore Cost Analysis||Summary||The total and average values of monthly cost metrics for Datastores related to the selected group.|
|Host System Cost Analysis||Summary||The total and average values of monthly cost metrics for Host Systems related to the selected group.|
|Virtual Machine Monthly Cost Analysis||Summary||The total and average values of monthly cost metrics for Virtual Machines related to the selected group.|
To access the Management Pack views:
- Navigate to Environment > All Objects > ServiceNow.
- Double-click on the desired object (resource).
- Select the Details tab, then Views.
The available views for that resource are listed and can be selected.