Attempts to Authenticate User Fail with an Error

Problem

When attempting to set VM permissions without setting up enterprise federation, you might see an error similar to the following:

Unsupported vCenter version- Please upgrade the vCenter to 7.0.3g or select a vCenter 7.03.g or above to create VM

If your vCenter version is 7.0 Update 3g or later, you might see an error similar to the following:

Failed to authenticate user

Cause

This issue occurs when enterprise federation is not set for your domain.

Solution

Ensure that the Active Directory (AD), that contains the vCenter roles and privileges, is federated with VMware Cloud Services. See the Setting Up Enterprise Federation with VMware Cloud Services guide.