Since vSphere Bitfusion 2.5, you can run a support script that gathers essential server information and creates a bundle of the server logs. These logs provide important information when troubleshooting a server.

The support script gathers information about the setup and configuration of vSphere Bitfusion, driver versions, health check output, status of all servers and the server's hardware, Cassandra configuration and status, and others. Typically, you need the support bundle when working with VMware support.


  1. Log into the terminal of a running vSphere Bitfusion server.
  2. Run sudo


You created a support bundle in /tmp/bitfusion-supportbundle.tar.gz.