Due to various reasons a VSA cluster member might stop responding even though the ESXi host is still working as expected.

A VSA cluster member stops responding or powers off, and its status changes to Offline on the VSA Manager page.

The following reasons might contribute to the Offline status of a VSA cluster members.

  • Failure in the front-end network of the VSA virtual machine.

  • Power failure in the ESXi host that accommodates the VSA virtual machine.

Procedure

  • If a VSA cluster member is not responding, right-click it and select Power > Reset.

    The VSA cluster member reboots. Wait for its status to change to Online.

  • If the VSA cluster member is powered-off, right-click it and select Power > Start.

    The VSA cluster member starts. Wait for its status to change to Online.

  • If none of the steps above fix the issue, replace the VSA cluster member by using the Replace VSA Cluster Member wizard.