You cannot export a licensing report from the vSphere Web Client.

Problem

  • When you click Export for a licensing report in the License Reports option, the following error message appears:

    Cannot export licensing usage data. 
    An integrity problem with the license data detected in the database of vCenter Server.
  • When you try to export the license usage for all vCenter Server instances in the Linked Mode group, the following error message appears:

    vCenter Server instances included in the generated export file:
    vCenter Server instance 1
    vCenter Server instance 2
    ...
    Unable to export license usage data for:
    vCenter Server instance 1
    vCenter Server instance 2
    ...
  • The license usage data stored in the vCenter Server database has been modified. Do not modify licensing records in vCenter Server database.

  • The vCenter Server instances for which you cannot export license usage are not running.

  • The vCenter Server instances for which you cannot export license usage are isolated from the Linked Mode group.

Results

  • If the license usage data in the vCenter Server database has been modified, no solution is available. You cannot export licensing reports for this vCenter Server or Linked Mode group within this time period.

  • If the vCenter Server instances for which you cannot export a licensing report are not running, restart them if possible and try to export a licensing report again.

  • If the vCenter Server instances for which you cannot export a licensing report are isolated, troubleshoot the cause and try to export the licensing report again. The isolated vCenter Server instances might not run or the connection with them might be down.