In a Windows environment, vCenter Single Sign-On installation might fail for several reasons.


The vCenter Single Sign-On installation fails in a Windows environment.


Multiple causes of an installation failure.


  1. Verify that all installation setup prerequisites are met.
    At the time the installation fails, the installer displays a message similar to ####: Installation failed due to....
  2. At a command line, run the following command to gather a vCenter Single Sign-On support bundle.

    C:\Windows\System32\cscript.exe "SSO Server\scripts\sso-support.wsf" /z

  3. Click OK
  4. View the logs in %TEMP%\vminst.log for details about the failure and possible solutions.
    For a complete list of logs, see VMware Knowledge Base article 2033430.