vCenter Single Sign-On displays solution users. A solution user is a collection of services. Several vCenter Server solution users are predefined and authenticate to vCenter Single Sign-On as part of installation. In troubleshooting situations, for example, if an uninstall did not complete cleanly, you can delete individual solution users from the vSphere Web Client.

When you remove the set of services associated with a vCenter Server solution user or a third-party solution user from your environment, the solution user is removed from the vSphere Web Client display. If you forcefully remove an application, or if the system becomes unrecoverable while the solution user is still in the system, you can remove the solution user explicitly from the vSphere Web Client.
Important: If you delete a solution user, the corresponding services can no longer authenticate to vCenter Single Sign-On.


  1. From a Web browser, connect to the vSphere Web Client or the Platform Services Controller.
    Option Description
    vSphere Web Client https://vc_hostname_or_IP/vsphere-client
    Platform Services Controller https://psc_hostname_or_IP/psc

    In an embedded deployment, the Platform Services Controller host name or IP address is the same as the vCenter Server host name or IP address.

  2. Specify the user name and password for administrator@vsphere.local or another member of the vCenter Single Sign-On Administrators group.
    If you specified a different domain during installation, log in as administrator@ mydomain.
  3. Navigate to the vCenter Single Sign-On user configuration UI.
    Option Description
    vSphere Web Client
    1. From the Home menu, select Administration.
    2. Under Single Sign-On, click Users and Groups.
    Platform Services Controller Click Single Sign-On and click Users and Groups.
  4. Click the Solution Users tab, and click the solution user name.
  5. Click the Delete Solution User icon.
  6. Click Yes.


The services associated with the solution user no longer have access to vCenter Server and cannot function as vCenter Server services.