You can run a virtual machine so that it collects additional debugging information that is helpful to VMware technical support in resolving issues.

Prerequisites

Power off the virtual machine.

Procedure

  1. Right-click a virtual machine in the inventory and select Edit Settings.
  2. Click the VM Options tab and expand Advanced.
  3. Select a debugging and statistics option from the drop-down menu.
    • Run normally

    • Record Debugging Information

    • Record Statistics

    • Record Statistics and Debugging Information

    The number of debugging and statistics options available depends on the host software type and version. On some hosts, some options are not available.

  4. Click OK.