Verify that all components of your environment are ready to upgrade vCenter Server.

Your pre-upgrade configuration of vCenter Server services determines your post-upgrade deployment type.

For information on synchronizing clocks, see Synchronizing Clocks on the vSphere Network.

To download the installer, see Download the vCenter Server Installer for Windows


After you have verified basic compatibility and upgrade readiness for your database, network, local database communication, and ESXi hosts, you are ready to perform the final tasks to assure upgrade readiness of your environment.


  1. Log in as a member of the Administrators group on the host machine, with a user name that does not contain non-ASCII characters.
  2. Make sure that your pre-upgrade configuration is correct for the post-upgrade deployment you want to achieve.
    When upgrading from vCenter Server 6.0 or 6.5, the software preserves your current deployment during the upgrade to vCenter Server 6.7.
  3. Verify that the required services have started.
    • The Platform Services Controller instance to which you are registering vCenter Server
    • VMware Certificate Authority
    • VMware Directory Service
    • VMware Identity Manager Service
    • VMware KDC Service
    • tcruntime-C-ProgramData-VMware-cis-runtime-VMwareSTSService
  4. Before you upgrade a vSphere product, synchronize the clocks of all machines on the vSphere network.
  5. If you do not intend to use vCenter Server 6.7 in evaluation mode, make sure that you have valid license keys for all purchased functionality. License keys from previous versions of vSphere continue to support the previous versions, however they do not support vCenter Server 6.7.
    If you do not have the license key, you can install in evaluation mode and use the vSphere Web Client to enter the license key later.
  6. Close all instances of the vSphere Web Client.
  7. Confirm that no processes conflict.
  8. Download the installer.


Your vCenter Server environment is ready for the upgrade. See Upgrading vCenter Server 6.0 or 6.5 on Windows.