You can use the Setup Interrupted page of the installation wizard to browse to the generated .zip file of the vCenter Server for Windows installation log files.

If the installation fails, the Setup Interrupted page appears with the log collection check boxes selected by default.


  1. Leave the check boxes selected and click Finish.
    The installation files are collected in a .zip file on your desktop, for example,, where time-of-installation-attempt displays the year, month, date, hour, minutes, and seconds of the installation attempt.
  2. Retrieve the log files from the .zip file on your desktop.

What to do next

Examine the log files to determine the cause of failure.