Attach File to Service Request

You can attach files, such as log files or screenshots, to VMware Service Requests directly from the vSphere Client.

Prerequisites

If you already have a Service Request ID with VMware, you can use the vSphere Client to upload the system log bundles directly to your service request.

Procedure

1. From the vSphere Client sidebar, click Administration.
2. In the Administration panel, under Support, click Upload File to Service Request.
3. Click the Upload File to Service Request button.
4. Enter the Service Request ID.
5. Click Browse and select the file to attach.
6. Click Upload.

Results

You can monitor the Recent Tasks pane to see when the upload is complete, or if an error occurred.